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Shipping & Returns
If in the Phoenix, Arizona metro area, we will hand deliver to your location at no extra cost, on our next delivery date. See schedule. Special orders and items not in stock can vary between 4-8 weeks to be safe.
We ship UPS
We use UPS for most of our shipping. Any other shipping carrier will need to be arranged ahead of time. Approximate Shipping Times are published between 10-14 days. Special Order items can vary. Allow 4-8 weeks to be safe.
An extra fee for shipping on top of regular shipping rate to Alaska and Hawaii of $15.95
We do ship overseas. If you wish to order from overseas please contact us first for shipping rates to your area.
Due to restocking costs there will be a $20.00 restocking fee on all returns of products with the exception of factory defects or errors in shipping. All items returned must be accompanied with our Return Form.
All items must be returned within 30 days of shipment date. All items will require a formal inspection and must be cleaned and unused on return.
Cancel Your Order
You can only cancel your order if it has not been shipped by Estrella Horse Blankets or the manufacturer. If you cancel an order and it has not been shipped by us it is subject to a $20 restocking fee. There is a $20 Restocking Fee for returned Items.
Once you complete the form please mail it along with the original receipt & products to:
Estrella Horse Blankets
38217 N. 11th Ave.
Phoenix, AZ 85086
If you have any questions regarding returns please call (602) 505-7374